Privacy Policy

We collect the following categories of information:

• Account information: Your name and email address when you register for an account.
• Payment information: When you purchase access, payment is processed by Stripe. We receive a record of the transaction (amount, date, last 4 digits of card) but do not store your full payment card details.
• Usage data: Information about how you use the Platform, including pages visited, features used, quiz scores, flashcard progress, and session duration.
• Device and technical information: IP address, browser type, operating system, and referral URLs, collected automatically when you use the Platform.
• Communications: If you contact us, we retain records of that correspondence.

We use the information we collect to:

• Provide, maintain, and improve the Platform
• Process payments and manage your subscription
• Send transactional emails (account confirmation, purchase receipts)
• Send platform updates and study tips if you have opted in
• Track your study progress and personalize your experience
• Respond to your support requests
• Detect and prevent fraud or abuse
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Your data is stored on servers hosted on Railway (a cloud infrastructure provider). Data is transmitted over SSL/TLS encrypted connections. We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

While we implement industry-standard security measures, no system is completely secure. We cannot guarantee the absolute security of your information.

We use session cookies to keep you logged into the Platform. These cookies are essential for the Platform to function and are deleted when you close your browser or log out.

We do not use advertising cookies or tracking cookies for third-party marketing. You can control cookie behavior in your browser settings.

We use the following third-party services that may receive your data:

• Stripe: Payment processing. Stripe's privacy policy governs how they handle your payment data. See stripe.com/privacy.
• AI providers (OpenAI / Anthropic): Our AI Study Companion feature sends your queries to AI providers to generate responses. Please do not include personal sensitive information in your AI tutor queries.
• Railway: Our cloud hosting provider. Data is stored in their infrastructure subject to their data processing terms.

We retain your account information and study progress data for as long as your account is active, plus an additional two (2) years after account closure or last activity, unless you request deletion sooner.

Payment records are retained as required by applicable accounting and tax laws.

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate personal data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to processing of your data in certain circumstances.

To exercise any of these rights, please contact us at support@studydesk.com. We will respond within 30 days.

The Platform is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly. If you believe we have collected information from a child under 16, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Last updated” date and, where appropriate, by email. Your continued use of the Platform after changes take effect constitutes acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Studydesk
Email: support@studydesk.com